We currently accept One4All cards as a payment method in store and online. Please note a limit of €50 applies to all One4All transactions online. Love to Shop and National Book Tokens are all accepted as payment methods in our stores. Unfortunately we cannot accept these cards online at easons.com or easonschoolbooks.com at the moment, but […]
Contact details for Eason
For queries about your online order, or any other online query, you can contact us by using our online email form or by telephone on 01-8448815. Our support desk is open Monday to Friday, 9am-5pm (excluding bank holidays). Got a query for your local store? For store based queries, please call the individual store directly. […]
Unsubscribing from our newsletters
We use your email address to send you newsletters or other communications that you have requested from easons.com. Out of respect for our users we offer an opt-out via the ‘Unsubscribe’ link in the footer of every promotional email we send. However, you can also unsubscribe by clicking here and entering in your email address. If […]
Tracking your Order
All Easons.com standard delivery orders are delivered by An Post. Once the package(s) have been dispatched and scanned onto their system, An Post’s track and trace allows you to track your item from dispatch to delivery. To track your order please go to: https://track.anpost.ie and enter in your order reference number with the prefix ‘EAS’ (eg. […]
I have lost my loyalty card
If you have lost your loyalty card, just pick up a new card at the till, and go online to register a new card to link your new card to your previous balance. Alternatively, you can call our Helpdesk at 01-8448815 or email us at support@easons.com.
Careers at Eason
If you are interested in working for Eason, whether its at our head office, the warehouse or in one of our stores, you can send your query and a copy of your CV to hr@easons.com.
What products are excluded from the loyalty program?
Items that are excluded from the loyalty program are: gift cards, gift vouchers, book tokens (Euro and Sterling), stamps, bin tags, cigarettes, phone cards, scratch cards, carrier bags, lotto, lotto payout, parking disks, International Call Cards & eBooks. The full exclusion list is available on request in our stores.
How to check the balance on my loyalty card
Once you have registered your card details, you can: check your balance online – you can check your points balance at the Checkout but you must have ticked the option to use your card online on the My Profile page on your loyalty account. call our Loyalty Help Desk at 01-8448815 email us atsupport@easons.com view at the till if you […]
How the loyalty card works
If you are in a store, present your card at the checkout, before or during your transaction. Your card will be credited with the points earned from your transaction. You must hand your card to the staff member before the end of your transaction. Points cannot be added in-store after the sale is completed. Points are […]
Can I use a card registered in Northern Ireland in the Republic?
Northern Ireland cards can now be used in Republic of Ireland stores. Alternatively, you can contact our help desk to exchange your Northern Ireland card for a Republic of Ireland one. Please call our Helpdesk at 01-8448815 or email us at support@easons.com.