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Home
FAQs
Top General FAQs
Top School Book FAQs
Knowledge Base
Orders
Payment
Delivery
Returns & Refunds
My Account
Stock
Other
Store Locator
Knowledge Base
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Knowledge Base
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7 Articles
Delivery
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Click and Collect
Click & Collect In-store
Delivery for School Book Orders
When will my order be delivered?
Why did I receive only part of my order?
6 Articles
General Queries
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Contact details for Eason
Unsubscribing from our newsletters
Careers at Eason
Eason loyalty program
Use of cookies on easons.com
7 Articles
Loyalty
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Using Your Loyalty Card on School Books
I have lost my loyalty card
What products are excluded from the loyalty program?
How to check the balance on my loyalty card
How the loyalty card works
3 Articles
My Account
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How can I review my order?
Password and account difficulties
Updating personal information
7 Articles
Orders
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Click and Collect
Pre-Orders
School Book Covering
Tracking your Order
How can I review my order?
7 Articles
Payment
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Promotion Codes on School Books
About the Store Your Card Payment Option
Using 3rd Party gift cards and book tokens
What to do if your card was declined?
Store Gift Cards
5 Articles
Returns & Refunds
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Returns Policy for Easons.com Orders
Returns Policy for School Book Orders
Refunds and how to apply for one
What happens if my order is damaged when it arrives?
What can I do if there is something wrong with my order?
6 Articles
School Books
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Using Your Loyalty Card on School Books
Promotion Codes on School Books
School Book Covering
Click & Collect In-store
Returns Policy for School Book Orders
2 Articles
Stock
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Stock levels explained
Why can’t I add an item to my basket?
